5.4

Fixes:

• [1578] - Fixed issue with apostrophe's in unapproachable reason.
• [1612] - Fixed issue where attachments on incidents were not working.
• [1619] - Fixed issue where a user can edit some items on cases despite them being locked for editing by another user.
• [1621] - Fixed filter issue on paginated tables.
• [1625] - Fixed issue where attachment downloads were not working for on premise sites.
• [1631] - Fixed incident clock not displaying correctly.
• [1633] - Fixed case name not showing.
• [1634] - Fixed no feedback when accessing a case with incorrect regional assignments.
• [1635] - Fixed storage account field is inaccessible when IsCloudBased is ticked.
• [1769] - Report date filters now use UK formatted dates, rather than American.
• [1781] - Remote webforms have a language set on the HTML element.
• [1782] - Remote webform submit button has more accessible contrast colour.
• [1783] - Remote webforms have a h1 header for accessibility.
• [1784] - Remote webforms hidden fields are now ignored by screen readers.
• [1785] - Remote webforms are more responsive to mobile and tablet devices.
• [1786] - Remote webforms text is darker and easier to read.
• [1787] - Remote webforms submit button gives feedback when processing the click.
• [1795] - Drag and drop emails lost their images. Users now have the option to save any email attachments/images as attachments on the case note.
• [1806] - Improved formatting on the individual details page.
• [1807] - Fixed an issue with attachments not deleting from orders if the filename included a hyphen.
• [1808] - Fixed an issue with incident location details cutting off text in the preview.
• [1818] - Fixed overlapping dropdown on satisfaction forms.
• [1820] - Case cost fields are more explicit and display currency symbols.
• [1842] - Fixed issue with iPads displaying remote webforms.
• [1854] - Fixed an issue where recent cases don't display when specific cases are present.

New Features and Improvements:

• [55] - The case tile amber period is now configurable.
• [402] - A confirmation is required when unarchiving a pending note.
• [481] - Case note print details only option.
• [629] - A user's default business area can now be specified.
• [926] - Risk assessment dates can now be adjusted.
• [1388] - Cases can now have a classification separate to the incident category (Case Classification).
• [1527] - User's can now download a copy of a completed remote web form.
• [1529] - Removal of name/address from selected remote web forms.
• [1586] - User allocations page has been reworked to an easier checkbox format.
• [1586] - User allocations can now be copied from one user to multiple others.
• [1592] - Agency name shows on summary line of case contacts tab.
• [1654] - It is now possible to assign stages as tasks with insufficient completion authority level.
• [1656] - There is a new case statistic for overdue action stages.
• [1669] - A Search box for Primary officer in the reporting tab.
• [1799] - Option for action stages to send notifications to more than one person.
• [1821] - Option for cases to send notifications to a group of people.
• [1834] - Read-only users can access individual tabs.

5.3

Fixes:

• [1775] - In the summary of a case, only agency contacts would be displayed. This now shows all contacts and their role.
• [1774] - Copying a case would not copy over agency contacts, but now will.
• [1771] - When updating or creating an individual, pasting an email will automatically format correctly.
• [1758] - Last activity links on contacts did not display, but will now render properly.
• [1757] - Navigation arrows on cases sometimes skipped pages. Arrows now navigate correctly.
• [1748] - Downloading a photo for an individual caused an error. Photos can now be downloaded with no error.
• [1747] - Selecting a photo for an individual displayed a broken link, this now displays as expected.
• [1746] - Trying to create a new invididual when no results are found from the advanced search caused an error. Individuals can now be created this way successfully.
• [1745] - Locking cases notes from within a case would throw an error, but will now lock correctly.
• [1677] - When choosing a time/date in case notes, the clock was obscured but is now properly visible.
• [1654] - An officer without the authority level to complete a stage, can now assign the stage to another officer.
• [1646] - Dropdown lists should appear in alphabetical order. In the case of individual's names, they will be in surname, forename order.
• [1635] - Fixed cloud based setting in System Administration and added warning about having to restart REACT if the setting is changed.
• [1634] - Error is shown when attempting to access a case without the required regional assignments.
• [1633] - Case name shows on case tiles.
• [1631] - When adjusting the time on a stage, the clock control will appear over any other controls.
• [1625] - On-premise attachments now show correctly.
• [1621] - Changing pages before applying filters on the case audit trail tab has been fixed to ensure the page shown is within the bounds of the filtered result.
• [1619] - Changes to items on cases locked for editing by another officer are prevented.
• [1612] - Incident case note attachments now show correctly.
• [1611] - The pending note statistic value will now match the number of results shown when clicking through.
• [1598] - A database error is no longer reported when printing a case with no case notes.
• [1578] - Apostrophe's in the Unapproachable Reason field of an individual are shown correctly in the tooltip.
• [1562] - Bespoke report appsettings config section format has been changed.
• [1517] - Emailing case notes with attachments now works. Also, if the email size exceeds 30Mb, REACT will prompt the user to confirm if they want the email to be sent without attachments.
• [1165] - Left menu navigation option is highlighted when hovering over it.
• [1163] - Icons rearranged on case tile.
• [1160] - Added icon to enable creating a new search in the slide out "Your Saved Searches" from the "Searches" menu option.

New Features and Improvements:

• [1777] - The "additional officer" dropdown in case reporting is now searchable.
• [1769] - Calendars on reports now display a UK formatted date
• [1741] - If a name is pasted into the forename field when creating a new User, this will automatically split the names into the correct fields
• [1402] - Disabled action stages are displayed in a separate tab.
• [1395] - Public holidays now automatically update.

5.2

The release of 5.2 marks our move from manual releases that require CMSG staff to coordinate with association staff to a new release pipeline powered by Microsoft DevOps. DevOps will allow us to leverage the continuous integrations and release pipelines. This means that for CMSG we'll spend less time deploying our code, and more time working on new features, for our clients this means that you'll see less down time, more frequent releases and over all a more stable system than before.

We will also be bringing back the release notes properly. If Support provides you with a ticket number, or a bug number, you'll be able to check the release notes for these and see which version it was fixed in.

Fixes:

• [2100] - Satisfaction forms would fail to print, they now print as expected.
• [2365] - New users would be created without two factor authentication enabled even when the system forced two factor authentication, all users are created with the global settings value.
• [2449] - Sometimes the tick would not work when trying to leave the case, this now works without error.
• Search items with empty values will report an error when attempting to save.
• Filters on the user administration page now work correctly.
• User names with a full stop character are allowed.
• Incorrect deceased dates will report an error.

New Features and Improvements:

• New Case Individual Score report to show the latest risk assessment score for each individual on a case.
• Risk assessment scores are highlighted in the assessments list and also for any risk assessment case notes.
• A default post code can be set for the summary tab map.
• The summary tab map can now show heatmap highlighting for clusters of incidents.
• Multiple incidents for the same location will show as a cluster of pins around the location on the summary tab map.
• The case print can generate documents in the following formats: Html, Open Document, PDF, RTF, Word.
• There is now an option to send an email alert to all managers when a case has been created, this can be found in the system administration.
• Automatic case costs now allow for the quantity field to be edited, this appears on the auto cost overlay.
• A user who has protected case access can now protect cases they are not assigned to, this can be found by clicking the lock icon on a case tile.
• Pending notes will now only show when you have the relevant business areas, the user must have the right business area settings to view them.
• The business area of a remote notification can now be manually set in what we have called the pre-pending note section, to enable this a setting needs to be enabled in the system administration, the user must have the pre-pending note permission ticked in the user details, and they must have the pending note user group permission set to full access.
• All case notes and attachments can be exported as a zip file, from within a case press on the printer icon and select which version you would like to export.
• Address lookup has been added to the individuals and incidents, just click into the input and start typing an address.

Previous Versions

The keen eyed among you might have noticed that previous versions of React simply listed "various bug fixes" in the release notes. As such we have decided to simply not list them here as honestly, there's no point. We can only apologise for the lack of transparency in the past.